Home  |  About  |  

 

Category » Customer Services and Sales

Your marketing database: 8 tips to power your sales efforts

Most marketers know that having a database is important to their organization’s marketing efforts. But creating one, maintaining it and using it effectively are much easier said than done. To ensure you’re getting the most sales from your lead generation efforts, here are seven tactical things every marketer should do right now with their marketing database…followed by one piece of advice on strategy. Read more »


When Social Media Met CRM

On March 30, 2001, Salesforce.com, the leading cloud-based sales and CRM solution, announced it would acquire Radian6, a popular social media monitoring service.  “What’s this mean to me,” you might say. We’ll tell you. But first a little refresher. Read more »


A B2B marketing must read…”Content Rules” by Anne Handley

Create killer online content to engage customers and ignite your brand.

The new rules of social media series.

While on vacation this past week, I had the chance to finish Content Rules: How to Create Killer Blogs, Podcasts, Videos, Ebooks, Webinars (and more) that Engage Customers and Ignite Your Business. As a long-time fan of Anne Handley of Marketing Profs, I was looking forward to hearing what she had to say about  maximizing your online presence. Read more »


On a Side Note

From data sheets to newsletters to websites, we work on a lot of projects here at MarketSense that include sidebars. The same questions always come up: Should the sidebar go on the left or right? What should we put in the sidebar? Will anyone read it or care? Read more »


Cracking the QR code for B2B

Bing QR Code MarketSense BlogYou’ve probably seen them: futuristic-looking black-and-white boxes that look like the love child of a barcode and a postage stamp. They’re called QR (for Quick Response) codes and they’re popping up everywhere — like on the side of this bus — as the latest buzz-worthy tool to hit marketing.

Developed in Japan in the mid-90s, QR codes bridge the gap between the physical world and the digital one. Readable by dedicated QR barcode readers and the cameras on smartphones, the black-and-white boxes contain encoded information such as text, URLs and other data. Read more »


You can’t always get what you want

The Rolling Stones sang this well.  Life is full of unfulfilled dreams, wants and needs. And many of us get pretty darn crabby about it. For the sales and marketing teams:  “If we only had the resources to develop the website more, or the money to develop an SEM campaign, or hire five new sales people to develop the new verticals we’ve danced around.  And then there’s the video and green room that could take our video platform to a whole new planet.  We could be so much better, only if we hand X, Y, Z…” Read more »


What’s your competition up to lately?

This question generally strikes fear (or anguish) into most of the marketers I talk with…because they don’t know what the competition has been doing. They know who the competition is, and once a year they might look at the list to think about market share as they prepare for a management meeting.  But regularly assessing what the competition is doing isn’t on the marketing radar at all. Read more »


Get the most out of LinkedIn

Recent research released by HubSpot indicates that Linkedin is more effective for B2B companies. In fact, 61% of B2B users who acquired a customer through a social media channel used LinkedIn, compared to their company blog (55%), Facebook (41%) or Twitter (39%). Read more »


Taking care of your internal customers

Over the past two years, I’ve had more and more marketing managers ask me about ways to improve communication with their employees. This focus on internal engagement tactics is an important marketing element in a down economy. (Keep valued employees focused and feeling valued at a time when uncertainty abounds.) But as the economy rebounds, these efforts will become even more important in employee retention, recruiting and training efforts. Read more »


Keep your videos simple.

There’s no doubt that creating visual content for your customers and sales team is valuable, as we saw in 7 Types of Video B2B Companies Should Use. Read more »